Service Department

I would like to introduce myself to you. I'm Tommy Yetts, owner of Rockwall Marine. I have been in the marine business in the Metroplex for over 39 years. I have been a certified Mercury/MerCruiser tech since 1978 and have passed certification as Class V tech for Bass Cat products.

I firmly believe that customer satisfaction is priority in operating a service-oriented business. It is with great pleasure that I have been blessed to surround myself with such dedicated and quality employees. Likewise, we are blessed to have the opportunity to sell and deal with family-owned boat companies like Bass Cat, War Eagle, Alumacraft, Apex, and Epic.

Let me introduce my staff:

Haydon Frasier has been with us for 10 years. His expertise is professional rigging and all-round customer service and sales; he is usually found running the parts desk and helping to manage customer communications for our expanded service team.

John Gasper came on board the summer of 2009, adding his extensive marine experience to managing our service desk.

Our team of seasoned service technicians include the following:

Glyne Kollhoff has been in the marine industry over 25 years. His certifications include Mercury/MerCruiser, Yamaha, and Johnson/Evinrude.

Matt Martin rejoined our team as of February 2013. He brings a wealth of knowledge and experience in the marine industry and helps us to provide quality service to our boating customers.

Austin Wilfong handles our rigging and tech support needs. He has been with Rockwall Marine 9+ years. Cooper Manning joined us in 2013 to complete our rigging department, as well as tech support. Jared and Landon provide boat detailing and quality support to our staff and customers alike.

Overall, we offer our customers many decades of boating experience.

Our normal hours of operation are Monday thru Friday 8:00 am to 6:00 pm. Saturday 8:00 am to 1:00 pm. During the fall and winter months, October thru February, we will close an hour earlier each day.

Our services include any type of mechanical work, no matter how small or large. Our warranty is based on the factory replacement part warranty. Most repairs carry a 1-year warranty. If not 1 year, then we offer 6-month warranty.

We also offer:

• Professional rigging and boat set-up
• All kinds of trailer repair
• Boat detailing
• Fiberglass repair through our contractor
• Pre-purchase check-out for used boats

We handle all insurance claims. Our reputation with the insurance industry helps to provide a comfortable and easy transaction.

We know the needs of the tournament fisherman and the recreational boater, trying to expedite their repair in the shortest amount of time.